PRIVACY POLICY

This privacy policy (this "Policy") describes the practices of Quote It Inc. and its
corporate affiliates ("we", "us", "our") with respect to our collection, use, storage
and disclosure of personal information provided to us from users of (a) the
website operated at www.quoteit.ca and such other locations as made
available from time to time (the "Website"), (b) any "app" or other front-end
software provided by us (for greater certainty, excluding third party software that
may interact with the Website or the Service, as defined below) that interacts or
interfaces with the Website (the "Software"), and (c) the services we provide
through the Website and/or the Software (collectively, the "Service"). It also
describes the choices available to you regarding our use of your personal
information and how you can access and update this information. This Policy is
incorporated by reference to the general Terms of Use for Quote It located at
http://quoteit.ca/terms, and forms an integral part of it. All
capitalized terms not otherwise defined herein have the meaning provided in the
general Terms of Use for Quote It.

Introduction and General Concepts


We respect and uphold individual rights to privacy and the protection of personal
information. We know how important it is to protect your personal information and
want to make every customer experience safe and secure. In keeping with that
goal, we have developed this Policy to explain our practices for the collection,
use, and disclosure of your personal information. We have appointed a Privacy
Officer who is responsible for our compliance with this Policy. Information on how
to contact the Privacy Officer can be found below.


a. Personal Information
For the purposes of this Policy, "personal information" means information about
an identifiable individual, including, for example, an individual's name, home
address, telephone number, social insurance number, sex, income and family
status. Personal information does not include information that would enable an
individual to be contacted at a place of business, for example an employee's
name, position or title, business telephone number, or business address. We will
only collect, use or disclose personal information in accordance with this Policy,
or in accordance with laws applicable to the collection, use and disclosure of your
personal information by us ("Applicable Privacy Laws").

b. Non-Personal Information
On the other hand, "non-personal information" is any type of information other
than personal information, and is excluded from this Policy. For example, non-

personal information would include business information, or information that
enables an individual to be contacted at a place of business, for example an
employee's name, position or title, business telephone number, or business
address. Non-personal information also includes information that is anonymous
or not about an identifiable information, such as web browsing information (such
as the domain used to access the Website, or the type and version of device,
browser or operating system being used to access the Service), or aggregate
information that anonymizes the underlying data (like the number of visitors, what
pages users visit, average time spent on the Website or on various parts of the
Service). We will collect, use or disclose non-personal information in accordance
with our ordinary business practices, but always in accordance with any
applicable laws. This Policy, however, only covers our collection, use and
disclosure of personal information.

c. Information about Minors
This site is not intended for minors and no person under the age of majority may
register as a User. We do not knowingly collect personal information about any
person under the age of majority (usually the age of 18 or 19, but it varies in
different jurisdictions) including any person under the age of 13, and no such
person, nor any parent or guardian as it relates to such person, should submit
their personal information to us for any reason. Please do not submit personal
information about minors to us, whether through the Website, the Service or
otherwise.

d. Privacy Officer
We have appointed a Privacy Officer who is responsible for our compliance with
this Policy. Information on how to contact the Privacy Officer can be found below.

 

Collection and Use of Personal Information


As indicated above, we collect two types of information through our Platform:
personal information and non-personal information. The types of information we
collect about you will depend on the nature of your interaction with us or the
Platform.

a. Information we collect from you
We may collect the following personal information from you:

  •  contact information such as name, company name, email address, mailing

address, phone number;

  •  billing information such as credit card number, and billing address;

  •  unique identifiers such as user name, account number, password;

  •  professional information including licences, qualifications, training,

certificates, insurance, and tax related information;

  •  user content generated by you, such as audio, video, text and images as

provided by you on the Website, which may contain personal information
as provided by you;

  •  preferences information such as Request history and marketing

preferences; and

  •  any information that you voluntarily enter, including personal information,

into any postings, comments, reviews, or forums with Quote It.

b. Information we automatically collect
We also automatically gather information about your computer such as your IP
address, browser type, referring/exit pages, operating system, as well as which
aspects of our performance metric indicators available with our technology or our
licensees' products you prefer using. Some of this may be personal information,
but in typical cases it is non-personal information. Specific examples follow:

  •  IP, etc.—When using our Website, we may collect the Internet Protocol

(IP) address of your computer, the IP address of your Internet Service
Provider, the date and time you access our Website, the Internet address
of the website from which you linked directly to our Website, the operating
system you are using, the sections of our Website you visit, the Website
pages read and images viewed, and the content you download from the
Website. This information is used for Website and system administration
purposes, and to improve the Website.

  •  Cookies—We use "cookies", a technology that installs a small amount of

information on a user's computer to permit the Website to recognize future
visits using that computer. Cookies enhance the convenience and use of
the Website. For example, the information provided through cookies is
used to recognize you as a previous user of the Website, to offer
personalized content and information for your use, to track your activity at
the Website, to respond to your needs, and to otherwise facilitate your

Website experience. You may choose to decline cookies if your browser
permits, but doing so may affect your use of the Website and your ability
to access certain features of the Website or engage in transactions
through the Website.

  • Geo-Location Information—When you use the Service through a mobile

device, we may track or collect your geo-location information on a real
time basis only. We may also use this real-time geo-location information to
address support, technical, or business issues that may arise in the
course of your use of the Platform. If you do not consent to the tracking of
your geo-location, you may still be able to use some features of the
Service, but it is intended to be used with geo-location information.

Use of Personal Information


We may use your personal information, in combination with your non-personal
information, for a variety of business purposes, for example to:

  •  fulfill your Service Request;

  •  send you a Service Request confirmation, if applicable;

  •  send you requested Service Provider or Job information;

  •  send new product or service information;

  •  respond to customer service requests;

  •  administer your User Account;

  •  send you a newsletter;

  •  carry out contests or promotions;

  •  send you marketing communications;

  •  respond to your questions and concerns;

  •  conduct research and analysis;

  •   to enforce our Terms of Service;

  •   display content based upon your interests;

  •   for distribution to our Payment Processor for the provision of payment services;

  •   To resolve disputes, to protect ourselves and other users of the Platform, and to

enforce any legal terms that govern your use of the Platform;

  •  With your consent, to contact you by telephone or text message regarding

Platform features, improvements, or other products and services that may
interest you;

  •  With your consent, to contact you by text message regarding certain services or

information you have requested;

  •  facilitate your transactions with other Users or Service Professionals, as

applicable; and for other purposes as described in this Policy.

Your Consent

We will collect, use, or disclose your personal information only with your
knowledge and consent, except where required or permitted by Applicable
Privacy Laws. When you choose to provide us with your personal information you
consent to the use of your personal information as identified in this Policy and as
may be further identified at the time of collection.


a. Express Consent
Sometimes you will be asked to give your express consent to our collection, use
or disclosure of personal information – for example, by being asked to check a
box to indicate your consent to receive marketing communications in compliance
with Canada's anti-spam laws.

b. Implied Consent
Other times, you may provide your implied consent to our collection, use or
disclosure of personal information when we can reasonably conclude that you
have given consent by some action you have taken or an action you have
decided not to take. Generally, this occurs where the purpose for the use of your
personal information would be reasonably apparent to you – for example, when
you provide us with your address through our Service Request form while placing
a Service Request, you provide us with implied consent to use that address in
order to fulfill your Service Request.

c. Withdrawing Your Consent
You may notify us at any time that you wish to withdraw or change your consent
to our use and disclosure or your personal information. We will accommodate
your request subject to legal and contractual restrictions. The most common way

of indicating this withdrawal of consent is (i) by changing your privacy
preferences to the extent such functionality is made available through the
Platform, or (ii) deleting your account on the Platform and stopping use of the
Platform. In other situations, you may be able to opt out of the use of your
personal information. For example, if you have "opted in" or subscribed to one of
our mailing lists, we will always provide you the opportunity to "opt out" or
unsubscribe. For example, if you receive emails from us, we will provide a link in
the email which you can use to unsubscribe from that mailing list, or you may
contact us at info@quoteit.ca. You may also choose not to provide us with
your personal information. However, if you make this choice we may not be able
to provide you with the Service, or information that you have requested. For
example, we require your email address in order to verify your User Account,
which is necessary so that notifications may be sent to you electronically.

Information Obtained from Third Parties

If you provide us personal information about others, or if others give us your
information, we will only use that information for the specific reason for which it
was provided to us and in accordance with this Policy and such policy under
which that information was collected.

Disclosure and Sharing of Your Information
We will share your personal information with third parties only in the ways that
are described in this Policy. We will not sell your personal information to third
parties, however the use of our Service necessarily requires some sharing or
disclosure of your personal information. Some of these activities may result in
personal information collected by us being stored or processed in the United
States or elsewhere outside of Canada and, as a result, your personal
information may be accessible to law enforcement and regulatory authorities in
accordance with the USA PATRIOT Act and other applicable laws of the United
States, Canada or elsewhere.


a. Third Party Processors
We may provide your personal information to companies that provide services to
help us with the Service such as web hosting providers, payment processors,

product shipping providers, fulfillment agencies, or customer service agencies
("Third Party Processors"). These Third Party Processors are authorized to use
your personal information only as necessary to provide these services to us, and
in a manner consistent with this Policy. We have selected Third Party Processors
who will only use your information in compliance with this Policy, but they may
have their own specific policies regarding the collection, use and personal
information. We will use commercially reasonable efforts to identify such Third
Party Processors when we are collecting your personal information, as well as
providing links to the relevant privacy policies that may apply. Here are some
examples of the Third Party Processors we use as part of the Service:

  •  Our Service is physically hosted by Canarie Inc., a reputable hosting

platform with industry standard security and practices.

  •  We do not directly process payments through our Platform. We use Stripe

and their privacy terms are available here: https://stripe.com/ca/privacy.
We only ourselves collect and store limited parts of that information to
provide a record of your transaction and to prevent fraud (such as a part of
a credit card number, or a part of your billing address).

  •  When you enter into a Service Request for a Job through the Platform, we

forward certain aspects of the information you provide to the relevant
Service Provider and Stripe to enable them to assist in performing parts of
the Platform. We have entered into arrangements with these parties to
ensure that they respect privacy in a manner consistent with this Policy.

  •  We use a third party to gather information about how you and others use

our Platform. For example, we will know how many users access a
specific page and which links they clicked on. We use this aggregated
information to understand and optimize how our site is used. We may also
use unique codes, web beacons or single-pixel gif tags to compile tracking
information reports regarding user demographics, and other aggregated
Website or Service statistics, both on the Website and in our electronic
communications in order to determine which materials and links have
been used by recipients. We may then provide these reports to advertisers
and others.

  •  We make your contact information available to Users or Service Providers,

as applicable, that you transact with on this site to help complete the
transaction, in accordance with your selected preferences.

Further Disclosures

We may also disclose your personal information (i) as required by law such as to
comply with a subpoena, or similar legal process, (ii) when we believe in good
faith that disclosure is necessary to protect our rights, protect your safety or the
safety of others, investigate fraud, or respond to a government request, or (iii) to
any other third party with your prior consent to do so.

Third Party Links

Our Service may contain links to other websites or Internet resources which are
provided solely for your convenience and information. When you click on one of
those links you are contacting another website or Internet resource. We have no
responsibility or liability for, or control over, those other websites or Internet
resources or their collection, use and disclosure of your personal information. We
encourage you to read the privacy policies of those other websites to learn how
they collect and use your personal information.

Public Forums

We may from time to time provide publicly accessible blogs or community forums
through the Platform. We will use your personal data as provided through those
services to administrate and provide you with these public services, and you will
have primary control over what information you make publicly available. You
should be aware that any information you provide in these areas may be read,
collected, and used by others who access them.

Security of Personal Information
a. General Security Practices
The security of your personal information is important to us. We follow generally

accepted industry standards to protect the personal information submitted to us,
both during transmission and once we receive it. We employ physical,
administrative, contractual and technological safeguards to protect personal
information, and insist that our service providers do the same. We insist that our
personnel, and those of our providers, only access and use personal information
in order to properly perform those duties, and even then only to the strict extent
necessary to perform them.

b. Online Security
When you enter sensitive information (such as credit card number) on our order
forms, we encrypt the transmission of that information using secure socket layer
technology (SSL). SSL encrypts information entered on our site before it is sent
over the Internet, and we use SSL in an industry-recognized standard manner to
encrypt our Internet transmissions to and from you. In addition, to the extent we
do store your personal information, we store it in encrypted form. However, no
method of transmission over the Internet, or method of electronic storage, is
100% secure, and so you should always exercise caution when disclosing
sensitive information over the Internet. If you have any questions about security
on our Website, you can contact us at info@quoteit.ca

Requests for Access to and Correction of Personal Information
 
Applicable Privacy Laws allow, to varying degrees, individuals the right to access
and/or request the correction of errors or omissions in his or her personal
information that is in our custody or under our control. Our Privacy Officer will
assist you with such an access request. This includes:

  •  identification of personal information under our custody or control;

  •  information about how personal information under our control may be or

has been used by us; and

  •  the names of any individuals and organizations to which the individual's

personal information has been disclosed.

We will respond to requests within the time allowed by Applicable Privacy Laws
and will make every effort to respond as accurately and completely as possible.
Any corrections made to personal information will be promptly sent to any
organization it was disclosed to. In certain exceptional circumstances, we may
not be able to provide access to certain personal information it holds about an
individual. If access cannot be provided, we will notify the individual making the
request within 30 days, in writing, of the reasons for the refusal.

Removal of Your Information

We keep your information only as long as we need it for legitimate business
purposes and to meet any legal requirements. Personal information used to
make a decision that directly affects an individual will be kept for at least one
year after such a decision. We have retention standards that meet these
parameters. We destroy your information when it is no longer needed or required
to be kept, or we remove your personally identifiable information to render it
anonymous.

Updates or Changes to Privacy Policy

We may update this Policy to reflect changes to our information practices. If we
make any material changes we will either (a) notify you by email (sent to the e-
mail address specified in your account), or (b) provide a notice on the Website or
otherwise through the Service prior to the change becoming effective. We
encourage you to periodically review this page for the latest information on our
privacy practices. Any change to this Privacy Policy will become effective on the
date so indicated, and will apply to information collected from the date of the
posting of the revised privacy policy and to existing information held by us. The
date on which the latest update was made is indicated at the bottom of this
document. We recommend that you print a copy of this privacy policy for your
reference and revisit this policy from time to time to ensure you are aware of any
changes. Your continued use of the Service signifies your acceptance of any
changes to this Policy.

Contact Information

You can direct any questions or concerns regarding our compliance with this
Policy to our Privacy Officer by writing or emailing at:


Privacy Officer
Quote It Inc.
445 Sandlewood Road
Oakville, Ontario
L6L 3S3, Canada
Email: info@quoteit.ca


If you are not satisfied with our Privacy Officer's response to their question or
concern you may be able to make a complaint under Applicable Privacy Laws.
Our Privacy Officer can provide you with the contact information to make such a
complaint.

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