Terms of Use
Last updated: October 2, 2026. Amendments take effect in accordance with the 30-day notice period in the Modifications section below.
ACCEPTANCE OF THESE TERMS
This Terms of Use Agreement ("Terms") governs your access to, use of, and
participation in the Platform made available by Quote It, Inc. ("Quote It," "we,"
"our," or "us") or through Quote It and the entirety of your relationship with Quote It.
PLEASE READ THE TERMS THOROUGHLY AND CAREFULLY. BY USING THE PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS. AS DETAILED IN THE ELIGIBILITY, CLIENT MEMBER REPRESENTATIONS SERVICE PROVIDER REPRESENTATIONS, WARRANTIES, AND USE OF THE PLATFORM SECTION BELOW.
IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU MAY NOT ACCESS OR USE THE PLATFORM.
All references to "you" or "your," as applicable, mean the person who accesses,
uses, and/or participates in the Platform in any manner, and each of your heirs,
assigns, and successors. If you use the Platform on behalf of an entity, you
represent and warrant that you have the authority to bind that entity, your
acceptance of the Terms will be deemed an acceptance by that entity, and "you"
and "your" herein shall refer to that entity.
MODIFICATIONS
Quote It reserves the right, in its sole discretion, to modify these Terms, and any other documents incorporated by reference herein, at any time and without prior notice. Quote It will post the modified terms on the Quote It website or on the Platform and notify you of the changes by sending you an email or otherwise notifying you when you are logged into your account. Amendments will become effective thirty (30) days after they are posted or you are otherwise notified. Your use of the Platform after the expiration of the thirty (30) days shall constitute your consent to the changes. If you do not agree, you may not access or use the Platform.
ADDITIONAL TERMS AND POLICIES
Please review Quote Its Privacy Policy, incorporated herein by reference, for
information and notices concerning Quote Its collection and use of your information. The provision and delivery of text messages by Quote It or our text message vendors is governed by our SMS Terms and Conditions, which are expressly incorporated herein. Please review the full set of key Quote It Inc. policies that govern your use of the Platform and our interactions with you and third parties. Certain areas of and/or products on the Platform may have different terms and conditions posted or may require you to agree with and accept additional terms and conditions or policies. If there is a conflict between these Terms and the terms and conditions or policies posted for a specific area or product, the latter take precedence with respect to your use of that area or product.
KEY TERMS
"Platform" means all Quote It websites, mobile or other applications, software,
processes and any other services provided by or through Quote It.
"Content" means text, graphics, images, music, software, audio, video, information or other materials, including but not limited to profile information, Service Requests, quotes, message threads, reviews, scheduling and calendar information, and other information or materials available on or through the Platform.
"User Content" means all Content submitted, posted, uploaded, published, or transmitted on or through the Platform by any Service Provider or Client Member user of the Platform, including but not limited to photographs, profile information, descriptions, postings, reviews, and payments made through the Platform, but excluding Quote It Content and Feedback.
"Quote It Content" means all Content Quote It makes available on or through the Platform, including any Content licensed from a third party, but excluding User Content.
"Collective Content" means User Content and Quote It Content together.
“Service Request” means any Professional Service sought, requested or scheduled by a user through the Platform.
"Client Member" means a user who is registered to create Service Requests and receives quotes form Service Providers, or otherwise uses the Platform to receive, review, or facilitate the receipt of Quotes or Professional Services from Service Providers for the execution of Service Requests.
"Service Provider" means a user who is registered to respond to Service Requests with messages and quotes, submit quotes to Client Members, or otherwise uses the Platform to offer, provide, or facilitate Professional Services for the execution of Service Requests.
“Quote” means a Quote submitted by a Service Provider in response to a Service Request posted by a Client Member on the Platform that includes a price and details for Professional Services.
“In-Person Quote” means an In-Person Quote submitted by a Service Provider in response to a Service Request posted by a Client Member on the Platform includes a reason why the Service Provider needs to provide a quote for the Service Request in-person.
"Professional Service" means any service described, offered, quoted, executed or provided by a Service Provider through the Platform.
“Connection Fee” means the credit charge for a connection made through the Platform. Ordinary quote connections are charged when the client engages with the quote. Deals and Directory connections are charged only when the Service Provider responds to the client’s message. The rules and exceptions are set out in the fees section below.
“Credits” Credits are used by Service Providers to pay Connection Fees and get Paid Features like Top Quote.
“Subscription” means a paid plan that includes all app features while active, including connections and credit-based features, without additional feature-credit deductions. Feature eligibility and usage rules still apply.
“Top Quote” Top Quote gives Service Providers a way to promote their Quote to Client Members. If a Service Provider purchases Top Quote when submitting a Quote, their Quote will appear in the Top Quotes section of the Client Members Quote list above all other Service Providers Quotes.
ELIGIBILITY, CLIENT MEMBER REPRESENTATIONS, SERVICE PROVIDER REPRESENTATIONS, WARRANTIES, AND USE OF THE PLATFORM
Access to and use of the Platform is available only to individuals who are at least 18 years old and can form legally binding contracts under applicable law. By accessing or using the Platform, you represent and warrant that you are eligible.
By signing up or using the Platform to post Service Requests to receive quotes or offers of Professional Services to facilitate the execution of Service Requests, you recognize that Quote It itself does not provide Professional Services and Service Providers are not Quote It employees, partners, or agents. Quote It makes no representations or warranties that Service Providers, and the employees, agents, partners, contractors, and subcontractors who may perform work for them, are properly and fully qualified and experienced, licensed, certified, bonded, and insured, as required by applicable laws or regulations to which they may be subject in the jurisdiction(s) in which they offer their Professional Services and in relation to the specific job they are performing.
Client Members understand and agree that by creating and maintaining an
account on the Platform, they receive only the ability to use the Quote It
Platform to access persons interested in providing Professional Services and
related tools, including but not limited to the ability to message Service Providers or schedule appointments, that facilitate the execution of Service Requests. Client Members understand and agree that using the Platform does not guarantee that any Quote It users will engage them with quotes or messages for the execution of Service Requests.
By signing up or using the Platform to submit quotes for Service Requests or provide Professional Services to facilitate the execution of Service Requests, Service Providers represent and warrant that they, and the employees, agents,
contractors, and subcontractors who may perform work for them, are properly
and fully qualified and experienced, and licensed, certified, bonded, and insured, as required by applicable laws or regulations to which they may be subject in the jurisdiction(s) in which they offer their Professional Services and in relation to the specific Service Request they are performing.
Service Providers understand and agree that by creating and maintaining an account on the Platform, they receive the ability to use the Platform to access persons interested in receiving Professional Services, including but not limited to the ability to obtain Client Member contact information, message Client Members or schedule appointments with Client Members, that facilitate the execution of Professional Services. Service Providers understand and agree that using the Platform does not guarantee that any Quote It users will engage them for Professional Services.
Clients may choose Faster (calls and quotes) or Standard (quotes only) when posting a Service Request. Choosing Faster permits a Service Provider who has submitted a quote for that job and elects to use Contact Now to access the client’s phone number and call about that job. Standard does not enable this immediate-call feature. Contact Now does not make the phone number public.
Service Providers may use contact information obtained through the Platform only for the relevant Service Request or inquiry. They must not sell it, pass it on for unrelated purposes, add the client to unrelated marketing lists without a separate lawful basis, or engage in spam, repeated unwanted calls or harassment. Misuse may result in account suspension or termination.
Service Providers understand and agree that they are customers of Quote It, and
are not Quote It employees, joint ventures, partners, or agents. Service
Providers acknowledge that they set or confirm their own prices, provide their
own equipment, and determine their own work schedule. Quote It does not
control, and has no right to control, the Professional Services a Service Provider provides (including how the Service Provider provides such Professional Services) if the Service Provider is engaged by a Client Member, except as specifically noted herein.
Quote It, as permitted by applicable laws, obtains reports based on publicly
available information regarding Service Providers, which may include history of criminal convictions or sex offender registration, and we may limit, block,
suspend, deactivate, or cancel a Service Provider’s account based on the results
of such a check. As a Service Provider, you agree and authorize us to use your
personal information, such as your full name and date of birth, to obtain such
reports.
ACCOUNT REGISTRATION AND OTHER SUBMISSIONS
To access and participate on the Platform, you will need to create a password-
protected account ("Account"). Client Members may register for an Account using your existing Facebook, Google or Apple account and log-in credentials (your "Third-Party Site Password"). You agree to provide accurate, current, and complete information during the registration or request submission process and at all other times when you use the Platform, and to update information to keep it accurate, current, and complete. You are solely responsible for safeguarding your Quote It password and, if applicable, your Third-Party Site Password. You are solely responsible for all activity that occurs on your Account, and you will notify Quote It immediately of any unauthorized use. Quote It is not liable for any losses by any party caused by an unauthorized use of your Account. Notwithstanding the foregoing, you may be liable for the losses of Quote It or others due to such unauthorized use.
YOUR LICENSE TO USE THE PLATFORM
Subject to your compliance with these Terms, Quote It grants you a limited, non-exclusive, revocable, nontransferable, and non-sublicensable license to
reproduce and display Collective Content (excluding any software source code)
solely for your authorized personal or business use of the Platform and only in connection with
your access to and participation in the Platform. You will not use, copy, adapt,
modify, prepare derivative works based upon, distribute, license, sell, transfer,
publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Platform or Collective Content, except as expressly permitted in these Terms. The Platform and Collective Content are provided to you AS IS. If you download or print a copy of Collective Content for personal use, you must retain all copyright and other proprietary notices contained thereon. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Quote It or its licensors, except for the licenses and rights expressly granted in these Terms.
USER CONTENT
You retain ownership of your User Content. To the extent you hold the necessary rights, you grant Quote It a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, reproduce, publish, display, distribute, adapt and use your authorized public User Content to operate, improve, advertise and promote Quote It, the Platform, Service Providers and their services. This includes use on websites, in apps, on social media, in paid advertisements, email, push notifications and other promotional media, without additional compensation or approval except where required by law.
This licence includes authorized public profiles, names, business names, logos, photos, videos, work examples, Deals, Promotions, ratings, reviews and public badge information. You must have the rights and permissions needed for the content and any people depicted. Quote It will not alter a review or testimonial in a way that misrepresents its meaning. The licence continues after removal of the content or closure of the Account to the extent permitted by applicable law and any applicable consent rights.
Promotional use of personal information remains subject to the Privacy Policy, required consent and applicable law. Identity documents submitted for verification are private, are not public User Content and are excluded from advertising. Private communications, payment details, security credentials and restricted client contact information are not included in this public-content advertising licence. Permission to reuse public content does not replace any consent required to send marketing email or text messages to a recipient.
You also authorize Quote It to process private or restricted content as reasonably necessary to provide the requested Platform features, verify identity, administer Accounts, protect the Platform and comply with law, as described in the Privacy Policy. This does not authorize public advertising use of that information.
You acknowledge and agree that you are solely responsible for all User Content
that you make available on or through the Platform. Accordingly, you represent
and warrant that: (a) you either are the sole and exclusive owner of all User
Content that you make available on or through the Platform or you have all rights, licenses, consents and releases that are necessary to grant to Quote It the rights in such User Content, as contemplated under these Terms; and (b) neither the User Content nor your posting, uploading, publication, submission or transmittal of the User Content or Quote Its use of your User Content (or any portion thereof) on, through or by means of the Platform will infringe, misappropriate or violate a third party's patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation. You agree that Quote It may proofread, summarize or otherwise edit and/or withdraw your User Content, and you understand it remains your sole responsibility to monitor your User Content and ensure that such edited Content is accurate and consistent with your representations and warranties in these Terms.
Quote It reserves the right, at any time and without prior notice, to remove or
disable access to User Content that we, in our sole discretion, consider to be
objectionable for any reason, in violation of these Terms or otherwise harmful to the Platform or users, or for any other reason.
SERVICE PROVIDER BADGES AND DIRECTORY ACTIVITY
Public provider badges include Liability certification, Workers comp, Trade certificate and ID Verified. Provider profile information, public badges and information deliberately published through the Directory are public user-generated content.
Liability certification, Workers comp and Trade certificate information is supplied by the Service Provider. Quote It does not independently verify those documents or guarantee that they are accurate, current or sufficient for a particular job. Providers must keep claims and documents accurate and must not display expired or unsupported credentials. Clients should confirm current insurance, workers’ compensation status, qualifications and any required licence directly before hiring.
Only the ID Verified badge is public. The identity document submitted through the verification process is private and is not displayed to clients or other Service Providers or used in advertising. The badge relates to the identity-verification process; it is not a background check or a guarantee of qualifications, insurance, safety, trustworthiness or workmanship.
The Directory’s “Responds Quickly” label is currently based on a Service Provider logging into the app within the last 24 hours. Eligible providers receive priority at the top of the Directory. This indicator reflects recent login activity; it does not measure response speed or guarantee availability, a reply or a particular response time. Multiple providers may qualify for this priority.
PROHIBITIONS
As a user of the Platform, you may not:
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Use another person's Account, misrepresent yourself or Professional Services offered through the Platform, misrepresent your identity or qualifications,
misrepresent a Service Request or other information in a Quote, or post content in any inappropriate category or areas on the Platform;
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Use any automated system including but not limited to robots, spiders, offline
readers, scrapers to access the Platform for any purpose without Quote Its
prior written approval; provided, however, that the operators of public search
engines may use spiders or robots to copy materials from the Platform or Website for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such material (Quote It reserves the right to revoke these exceptions either generally or in specific cases);
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In any manual or automated manner copy copyrighted text, or otherwise
misuse or misappropriate Platform information or Content including but not
limited to, use on a mirrored, competitive, or third-party site;
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Transmit more request messages through the Platform in a given period of
time than a human can reasonably produce in the same period by using a
conventional online web browser or mobile device;
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Take any action that (a) may unreasonably encumber the Platform's
infrastructure; (b) interferes or attempts to interfere with the proper working of
the Platform or any third-party participation; (c) bypasses measures that are
used to prevent or restrict access to the Platform; (d) circumvents, disables or
otherwise interferes with security features of the Platform; (e) distributes
viruses or any other technologies that may harm Quote It or users; (f) uses
the Platform in a way that violates any copyrights, trade secrets, or other
rights of any third party, including privacy or publicity rights; or (g) circumvents or manipulates the Fees structure, Credits structure, Subscription structure, Paid
Features, billing, or Fees owed;
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As a Service Provider, use the Platform in any manner that circumvents your
obligation to pay Quote It for access to services or features provided by the Platform;
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Collect, harvest or publish any personally identifiable data including but not
limited to names, phone numbers, emails or other account information, from the Platform, or use the communication systems provided by the Platform for any reason not explicitly authorized by these Terms, including commercial solicitation purposes;
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Misuse the ‘Contact Now’ feature or any paid feature by initiating calls, texts, or emails unrelated to a specific Service Request, engaging in harassment, or otherwise contacting Client Members for unsolicited marketing. Service Providers must comply with all applicable communication, privacy, and consumer protection laws when using the ‘Contact Now’ feature
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Recruit, solicit, or contact in any form Service Providers or Client Members in away not specifically intended by the Platform;
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Take any inappropriate or unlawful actions, including the submission of
inappropriate or unlawful Content to or through the Platform, including
Content that is harassing, hateful, illegal, profane, obscene, defamatory,
threatening, or discriminatory (see non-discrimination policy) or that advocates,
promotes, or encourages inappropriate activity, conduct that would be considered a criminal offense, or conduct that would give rise to civil liability or violate any law;
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Violate any key Quote It policies that govern your use of the Platform and our
interactions with you and third parties;
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Advertise or solicit a Professional Service not related to or appropriate for the Platform including, but not limited to (a) is not a supported category or provides only products; (b) provides directories or referrals; (c) offers lending; (d) offers rental space; (e) promotes events (such as a party or professional convention); (f) competes with the business of Quote It; (g) promotes or offers Ponzi schemes, junk mail, spam, chain letters, pyramid schemes, affiliate marketing or unsolicited commercial content, discount cards, credit counseling, online surveys or contests, raffles, prizes, bonuses, games of chance or giveaways; or (h) provides non-local content.
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Submit User Content that damages the experience of any user including but
not limited to (a) requests to download non-Quote It mobile applications
and/or links that direct the user to mirrored websites where the user must
enter information that is redundant with what has already been entered on
the Platform, (b) offers to purchase a Professional Service or any other service
outside of the Platform, or (c) using a profile page or user name to promote
a Professional Service or any other service outside of the Platform;
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Take any action that may undermine the efficacy or accuracy of reviews or
ratings systems;
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Fail to perform Professional Services purchased from you as promised,
unless the Client Member fails to materially meet the terms of the
mutually agreed-upon agreement of the quote or refuses to pay, or
a clear typographical error is made, or you cannot authenticate the Client
Member's identity;
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As a Service Provider, accept a deposit to complete a Service Request with no intent to complete the Service Request or fail to render the service within a reasonable time;
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Engage in fraudulent conduct including but not limited to offering to make
money transfers with intent to request a refund of any portion of the payment
or soliciting users to mail cash or use other payment methods prohibited by
Quote It;
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Negotiate a price with, use, or otherwise solicit a Service Provider with no
intention of following through with your use of or payment for the Professional
Service;
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Agree to purchase a Professional Service when you do not meet a Service
Provider’s requirements;
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As a Service Provider, accept a deposit to complete a Service Request with no intent to complete the Service Request or fail to render the service within a reasonable time;
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Undertake any activity or engage in any conduct that is inconsistent with the
business or purpose of the Platform;
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Commercial promotion or advertising outside the features and fields authorized by Quote It. Service Providers may promote appropriate services through Quotes, Deals, Promotions and designated public profile or social-link fields, subject to these Terms;
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Public disclosure of a client’s private contact information or another person’s private information without authorization. Authorized business information may be published through designated public profile and promotional features. Identity-document images and numbers must not be published; and
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Attempting indirectly to undertake any prohibited activity.
DEALS AND PROMOTIONS
Service Providers may advertise their services through Deals and Promotions. A promotion may describe a provider or service without claiming a discount. Deals, savings and special-price claims must be genuine, available and accurately described. State the included work, service area, attainable price, material exclusions, eligibility, availability and booking or redemption conditions before a client commits.
A comparison price must be genuine and supported by the provider’s actual pricing history. Do not inflate a regular price, invent savings, use bait-and-switch offers, advertise an unavailable starting price, hide mandatory charges or make false scarcity or deadline claims. Include mandatory fixed non-governmental charges in the advertised price. Explain taxes and variable charges clearly, and disclose the circumstances that increase a starting price.
Providers must honour qualifying requests under the advertised terms while a deal is active, including clearly disclosed availability limits. Update or remove an offer promptly if it is no longer available. Removing, changing or expiring a post does not undo an offer already accepted or a booking already agreed with a client.
Deals and promotion posts expire after 24 days. A promotion may be bumped no more than once every 24 hours. Do not bypass these limits with duplicate posts or accounts. Quote It may remove any deal or promotion at any time, subject to applicable law. Posting or bumping does not guarantee inquiries, placement or bookings.
The provider and client agree directly on service scope, scheduling, payment and cancellation. Quote It does not provide the advertised professional work. Direct payment for that work is permitted; evasion of Platform fees and misuse of client information remain prohibited.
NUDITY AND OBJECTIONABLE MATERIAL
You acknowledge and agree that the Platform must remain a safe place for
families with children, so you agree not to, and we strictly prohibit, the uploading and display of any User Content portraying explicit nudity, adult content, or that is unacceptable for viewing by minors or objectionable, in our sole discretion. For example, but without limitation, prohibited User Content would include material that would be unacceptable in a public museum where minors visit, or User Content that would only be appropriate for adult sites, adult magazines, or R-rated movies. You acknowledge and agree that the sole discretion of whether User Content is suitable belongs to Quote It, and we reserve the right (but have no obligation) to (a) delete any User Content we deem to violate this Agreement or (b) to cancel the User Account from which such User Content was made available on the Platform.
QUOTE AND IN-PERSON QUOTE
Service Providers have 2 options when submitting a Quote on a Service Request from a Client Member, they can submit a Quote or In-Person Quote (“Quote”, “Quotes”, “In-Person Quote”, “In-Person Quotes”).
A Quote submitted by a Service Provider includes a price and details for Professional Services. An In-Person Quote submitted by a Service Provider includes a reason why the Service Provider needs to provide a quote for the Service Request in-person.
PAYMENT FOR PROFESSIONAL SERVICES
Quote It is not responsible or liable for payment terms and agreements between
Client Members and Service Providers or for unpaid bills for Professional
Services rendered during the execution of Service Requests. Quote It does not
collect money from Client Members on behalf of Service Providers for completed Service Requests. Service Providers are responsible for invoicing, billing and collecting payment from Client Members and any applicable taxes in the jurisdiction(s) in which they perform their Professional Services in relation to a completed Service Request.
CONNECTION FEES, CREDITS, SUBSCRIPTION FEES, AND PAID FEATURES
1) Connection Fees
In connection with the use of the Platform, Quote It charges Service Providers Connection Fees ("Fee”, Connection Fee", "Connection Fees").
Quote It charges Service Providers Fees for connections made with Client Members on the Platform. If a Service Provider submits a Quote or In-Person Quote in response to a Service Request and a Client Member responds with (a) sends a message (b) call (c) sends a date to schedule (d) or accepts the quote then the Service Provider is charged a Connection Fee of 8 Credits. Service Providers are only charged once per Quote or In-Person Quote.
For a Deal message, 8 credits are charged only if the Service Provider responds. For a Directory message, 8 credits are charged only if the Service Provider responds. Merely receiving either inquiry does not trigger a connection charge. Other connections are charged when the connection occurs under the applicable feature.
Purchasing Contact Now for a provider’s connection to a particular job does not result in an additional connection fee for that connection. An active subscription includes connections and all other app features without these feature-credit deductions. A fee purchases access to a Platform feature and does not guarantee a reply, booking or completed job.
Connection Fees are stated and paid in credits. Changes to credit requirements are governed by Regional Pricing and Price Changes below. The applicable credit amount and chargeable action are shown before you authorize the action.
2) Credits
In connection with the use of the Platform, Quote It charges Service Providers Connection Fees and Paid Features. Connection Fees and Paid Features are stated and paid for using Credits. Credits can be purchased in the following denominations:
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20 Credits;
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40 Credits;
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80 Credits;
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150 Credits
Service Providers receive 25 free credits when they sign up and 15 free credits when they complete the qualifying profile requirements shown in the app. Promotional-credit eligibility and any restrictions are disclosed with the offer.
Credit-pack prices and availability are shown in Wallet before purchase and may vary by region. Price changes are governed by Regional Pricing and Price Changes below.
3) Subscription Fees
In connection with the use of the Platform, Quote It charges Service Providers Subscription Fees ("Fee”, Subscription Fee", "Subscription Fees").
An active subscription includes all app features, including connections, Deals and Directory messaging, Contact Now, Top Quote, adding social links and other credit-based features. No additional feature-credit deductions apply while the subscription is active. Feature eligibility, community rules and usage intervals still apply, including the 24-hour promotion bump interval and the client’s Faster or Standard choice.
You can add a subscription in the Wallet section of the app. Available plans, price, currency, taxes, billing period and recurring-payment terms are displayed before you authorize a purchase. The subscription covers Quote It’s app features; payment for professional work is agreed separately between the client and provider.
You can cancel at any time by opening Wallet and selecting Cancel for your subscription. You can also remove your card in Wallet to stop future subscription charges. Either action stops future renewals. Access continues until the end of the paid subscription term, subject to applicable legal rights. Deleting the app alone does not cancel a subscription. See Recurring Fees below.
4) Paid Features
Pay-as-you-go Service Providers may purchase optional features using credits. These features are included in an active subscription. Current confirmed credit costs include the following:
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Top Quote: 4 credits. Promotes the submitted quote in the Top Quotes section of the client’s quote list. This is promotional placement and does not signify independent verification or a guarantee of quality.
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Add Social Links: 4 credits. Adds social links through the designated feature, subject to the scope displayed before purchase.
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Contact Now, also called Call Client Now: 15 credits. For a Faster job, a Service Provider who has submitted a quote may choose this feature to access the client’s phone number and call about that job. Standard jobs do not enable this immediate-call feature. Contact Now is credit-based, not a separate dollar charge, and does not produce an additional connection fee for that provider’s connection to that job.
Other optional features carry the credit cost displayed before use. The app identifies the action and purchase scope before authorization. Changes to feature-credit requirements are governed by Regional Pricing and Price Changes below.
You agree to pay applicable charges based on the terms disclosed before authorization. Purchases of credits and subscriptions are charged to the payment method you authorize; credit-based feature use deducts the disclosed number of credits from your balance, unless covered by an active subscription. You may view credit deductions and purchase history by logging into your Account in the app.
If you do not pay on time or if Quote It cannot charge a credit card for any reason, Quote It reserves all rights permissible under law to recover payment and all costs and expenses incurred, including reasonable attorneys' fees, in our pursuit of payment. You explicitly agree that all communication in relation to delinquent accounts or Fees due will be made by electronic mail, SMS or by phone. Such communication may be made by Quote It or by anyone on its behalf, including but not limited to a third-party collection agent. If you cancel your Account at any time, you will not receive any refund. If you have a balance due on any Account, you agree that Quote It may charge such unpaid Fees to your credit card or otherwise bill you for such unpaid Fees. Past due balances will be subject to a late charge equal to the lesser of 1.5% per month or the maximum amount allowed by applicable law.
Please report billing errors to support@quoteit.ca promptly, preferably within 30 days of the charge, so we can investigate. This reporting request does not shorten a mandatory legal deadline or waive a right that applicable law does not allow you to waive.
Quote It accepts Visa, Master Card, American Express, Discover & Diners.
REGIONAL PRICING AND PRICE CHANGES
Quote It prices may vary by region according to market volume and liquidity, including demand and the availability of Service Providers. Prices, offers and credit requirements may change at any time for future purchases or actions. The applicable price, currency, taxes and credit cost are displayed before you authorize a purchase or chargeable action. Account information used to determine the applicable region must be accurate.
Changes do not retroactively alter completed purchases or the price of an already prepaid subscription term. For a change to an existing subscriber’s renewal price, Quote It will provide at least 30 days’ advance notice, or any longer period required by law, and obtain any required consent. You may cancel future renewals before the change takes effect. Other changes remain subject to applicable law and existing contractual notice commitments.
RECURRING FEES
Subscriptions purchased by Service Providers will automatically renew after the initial subscription period, and again after any subsequent subscription period, your subscription will automatically continue for an additional equivalent period (each a "Renewal Term"), at the renewal price communicated to you at the time your purchased your initial Subscription ("Renewal Price"), unless Quote It provides you with at least thirty (30) days advance notice of a change in your Renewal Price. By purchasing a Subscription you agree that your Account will be subject to this automatic renewal feature and you authorize Quote It to charge your provided payment method now and again at the beginning of any Renewal Term. You also authorize Quote It to charge you for any taxes that may be imposed on your Subscription payments. Upon the renewal of your Subscription, if Quote It does not receive payment from your payment method or payment method provider, you agree that Quote It may either terminate or suspend your subscription.
To stop recurring subscription charges, open Wallet and select Cancel for your subscription, or remove your saved card in Wallet. You may do this at any time. Either action stops future renewals; your subscription access continues until the end of the then-current paid term. Cancellation or card removal does not erase charges already properly incurred. Refunds remain subject to the Refunds section and any applicable legal right.
Deleting the app alone does not cancel your subscription. For help, contact support@quoteit.ca.
TAXES
Service Providers understand and agree that you are solely responsible for including applicable taxes in Quotes submitted to Client Members, determining your own tax reporting and sales tax collection requirements for revenue generated from Professional Services through the Platform. Quote It cannot and does not offer specific tax advice to Service Providers or Client Members.
REFUNDS
Credits, subscriptions and correctly applied feature charges are generally non-refundable unless the offer or applicable law provides otherwise. Quote It will correct duplicate, unauthorized or incorrectly applied charges. A connection or paid feature does not guarantee work. The following situations, by themselves, do not establish a billing error or entitlement to a connection-fee refund:
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Client Member is not calling you back;
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Client Member already found someone to complete the work;
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Client Member changed their mind;
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Client Member is just "shopping";
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You did not win the job
You may request Account deletion by emailing support@quoteit.ca. We will normally process a valid request within 30 days, or a shorter period required by law. Account deletion is separate from the immediate self-service subscription-cancellation options in Wallet. Refund and deletion rights remain subject to applicable law.
DISPUTES BETWEEN OR AMONG USERS
Quote It values our Service Providers and Client Members, and we understand that occasionally disputes may arise between or among them. Our goal is to provide tools to help users resolve such disputes independently. In the rare event a dispute initiated by either a Service Provider or a Client Member
cannot be resolved independently, you agree, at Quote Its request, to participate with good faith, to the extent you are reasonably able to do so, in a neutral resolution, mediation, or arbitration process conducted by Quote It or a neutral third-party mediator or arbitrator selected by Quote It. Notwithstanding the foregoing, you acknowledge and agree that Quote It is under no obligation to become involved in or impose a resolution in any dispute between or among users or any third party.
INTELLECTUAL PROPERTY RIGHTS
Quote It Content is protected by copyright, trademark, and other laws of Canada, foreign countries, and international conventions. Except as expressly provided in these Terms, Quote It and its licensors exclusively own all right, title, and interest in and to the Platform and Quote It Content, including all associated intellectual property rights. All trademarks, service marks, logos, trade names and any other proprietary designations of Quote It used herein are trademarks or registered trademarks of Quote It. Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of their respective owners.
FEEDBACK
By sending us any feedback, comments, questions, or suggestions concerning
Quote It or our services, including the Platform (collectively, “Feedback”) you
represent and warrant (a) that you have the right to disclose the Feedback, (b)
that the Feedback does not violate the rights of any other person or entity, and
(c) that your Feedback does not contain the confidential or proprietary information of any third party or parties. By sending us any Feedback, you further (i) agree that we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (ii) acknowledge that we may have something similar to the Feedback already under consideration or in development, (iii) grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the Feedback, and (iv) irrevocably waive, and cause to be waived, against Quote It and its users any claims and assertions of any moral rights contained in such Feedback. This Feedback section shall survive any termination of your Account or the Platform.
COPYRIGHT POLICY
We expect users to respect copyright law. In appropriate circumstances we will
terminate the Account of any user who repeatedly infringes or is believed to be
repeatedly infringing the rights of copyright holders. Please see our Copyright & DMCA Policy for more information.
NO ENDORSEMENT
Quote It does not endorse any Service Provider or Client Member and is not a party to agreements between users for professional work. No agency, partnership, joint venture or employment relationship is created by use of the Platform. Users must provide accurate information.
A badge or label has only the meaning described for that feature. Provider-supplied Liability certification, Workers comp and Trade certificate information is not a guarantee of current coverage or qualifications. ID Verified relates to the identity-verification process and does not amount to a background check or guarantee of safety or workmanship. Top Quote is promotional placement. Responds Quickly currently reflects a login within 24 hours and Directory priority, not measured response speed.
Clients should exercise due diligence, confirm relevant credentials and coverage, and assess suitability for the particular work before hiring. No badge, ranking, review or verification result guarantees a successful or safe interaction.
The Collective Content may contain links to third-party websites, offers, or other events/activities not owned or controlled by Quote It. We do not endorse or assume any responsibility for any such links, and if you access them, you do so at your own risk.
By using the Platform, you understand and agree that any legal remedy or
liability that you seek to obtain for actions or omissions of other users or other
third parties will be limited to a claim against those particular users or other third parties. You agree not to attempt to impose liability on or seek any legal remedy from Quote It with respect to such actions or omissions.
SANCTIONS FOR VIOLATIONS OF THESE TERMS
Without limiting any other rights reserved herein, Quote It may, in its sole
discretion, take any action permitted by law for any violation of these Terms or
any other policy or agreement between you and Quote It, including but not limited to removing User Content you posted, limiting your Account access, requiring you to forfeit certain funds or pay Fees, assessing monetary penalties or costs, terminating your Account, decreasing your status or search rank, canceling Quotes or postings, blocking access, investigating you, and/or cooperating with law enforcement agencies in investigation or prosecution.
ACCOUNT SUSPENSION OR TERMINATION
We may, in our discretion, with or without cause, with or without prior notice and at any time, decide to limit, block, suspend, deactivate or cancel your Quote It Account in whole or in part. If we exercise our discretion under these Terms to do so, any or all of the following can occur with or without prior notice or explanation to you: (a) your Account will be deactivated or suspended, your password will be disabled, and you will not be able to access the Platform or your User Content, or receive assistance from Quote It support teams; (b) if appropriate in our sole discretion, we may communicate to other users that your Account has been terminated, blocked, suspended, deactivated, or cancelled, and why this action has been taken. You may cancel your use of the Platform and/or terminate your Account at any time by emailing support@quoteit.ca and requesting to have your account deleted. Please note that if your Account is cancelled, we do not have an obligation to delete or return to you any Content you have posted to the Platform, including, but not limited to, any reviews.
DISPUTE RESOLUTION
Contact Us First. We care about addressing your concerns in an informal
and efficient manner. For any dispute you have with us regarding the Platform, you agree to first contact us and attempt in good faith to resolve the dispute informally by reporting the dispute to our customer service center online at any time by emailing support@quoteit.ca. You agree that if our dispute is not resolved by informal resolution within 15 days of your submission or within a reasonable time, you will resolve any claims through final and binding arbitration ("Arbitration").
Arbitration. You agree that any claim arising out of or in connection with this
Agreement, or in respect of any legal relationship associated with or derived from this Agreement, that is not resolved through our customer service center, will be finally resolved by Arbitration under the Simplified Arbitration Rules of the ADR Institute of Canada, Inc. The Arbitration will take place in Toronto, Ontario, Canada. The language of the arbitration will be English.
No Class Actions. You hereby agree and acknowledge that you may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, purported class, consolidated, or representative action. You further agree that, by entering into these terms, you and Quote It each agree that all claims and disputes shall be resolved under this Agreement. You further waive any constitutional or statutory right to go to court and have a trial in front of a judge or jury on an individual, class action, or representative action basis. In the event any
litigation should arise between you and us, in any jurisdiction, in a suit to vacate or enforce an Arbitration award or otherwise, you and Quote It waive all rights to a jury trial, instead electing that the dispute be resolved by a judge, and agree to take any and all action necessary or appropriate to effect such waiver.
Statute of Limitations. You hereby agree that any claim under this Agreement must be brought within one year of the act giving rise to the claim.
RIGHTS THAT CANNOT BE WAIVED
Nothing in these Terms excludes, restricts or waives any refund, cancellation, privacy, complaint, court, statutory remedy or other right that applicable law does not allow to be excluded, restricted or waived. Any dispute procedure, reporting period, time limit, liability restriction or Account-termination provision applies only to the extent permitted by applicable law.
GOVERNING LAW; VENUE AND JURISDICTION
You agree that the laws of the Province of Ontario, Canada, without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and us. You hereby irrevocably attorn to the exclusive jurisdiction of the Courts of the Province of Ontario with respect to any dispute hereunder.
DISCLAIMERS
YOUR USE OF THE PLATFORM OR COLLECTIVE CONTENT SHALL BE SOLELY AT YOUR OWN RISK. YOU ACKNOWLEDGE AND AGREE THAT QUOTE IT DOES NOT HAVE AN OBLIGATION, BUT RESERVES THE RIGHT FOR ANY REASON, TO (A) MONITOR OR REVIEW USER CONTENT; OR (B) FOR ANY PERMISSIBLE PURPOSE, CONDUCT IDENTITY VERIFICATION, BACKGROUND (INCLUDING CRIMINAL BACKGROUND) OR REGISTERED SEX OFFENDER CHECKS ON ANY MEMBER, INCLUDING BUT NOT LIMITED TO SERVICE PROVIDERS AND CLIENT MEMBERS. THE PLATFORM IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, QUOTE IT AND ITS AFFILIATES AND SUBSIDIARIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT; ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF OR IN TRADE; ANY WARRANTIES, REPRESENTATIONS, OR GUARANTEES IN CONNECTION WITH THIS PLATFORM OR THE PROFESSIONAL SERVICES OFFERED ON OR THROUGH THIS PLATFORM; AND ANY WARRANTIES RELATING TO THE QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF ANY INFORMATION OR MATERIAL CONTAINED OR PRESENTED ON THIS PLATFORM, INCLUDING WITHOUT LIMITATION ALL COLLECTIVE CONTENT. QUOTE IT MAKES NO WARRANTY THAT THE PLATFORM OR PROFESSIONAL SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. QUOTE IT ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO OR USE OF THE PLATFORM. QUOTE IT SHALL NOT BE LIABLE FOR ANY
DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY DATA, INFORMATION, MATERIALS, SUBSTANCE, OR COLLECTIVE CONTENT POSTED, TRANSMITTED, OR MADE AVAILABLE VIA THE PLATFORM. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM QUOTE IT OR THROUGH THE PLATFORM, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OR MEMBERS OF THE PLATFORM AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE PLATFORM, INCLUDING BUT NOT LIMITED TO ANY CLIENT MEMBERS OR SERVICE PROVIDERS. EXCEPT FOR A SPECIFIC CHECK EXPRESSLY DESCRIBED FOR A PLATFORM FEATURE, QUOTE IT DOES NOT VERIFY USER STATEMENTS OR VET SERVICE PROVIDERS. AN IDENTITY CHECK IS NOT A BACKGROUND CHECK OR A GUARANTEE OF QUALIFICATIONS, SAFETY OR WORKMANSHIP. QUOTE IT MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF USERS OF THE PLATFORM OR THEIR COMPATIBILITY WITH ANY CURRENT OR FUTURE USERS OF THE PLATFORM. YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE PLATFORM AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE PLATFORM, PARTICULARLY IF YOU DECIDE TO MEET OFFLINE OR IN PERSON AND GIVE OR RECEIVE PROFESSIONAL SERVICES. QUOTE IT EXPLICITLY DISCLAIMS ALL LIABILITY FOR ANY ACT OR OMISSION OF ANY USERS OR THIRD PARTIES.
LIMITATION OF LIABILITY
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE PLATFORM AND COLLECTIVE CONTENT, YOUR OFFERING OR PROVIDING PROFESSIONAL SERVICES OR REQUESTING OR RECEIVING PROFESSIONAL SERVICES THROUGH THE PLATFORM, AND ANY CONTACT YOU HAVE WITH OTHER USERS OF QUOTE IT OR THIRD PARTIES, WHETHER IN PERSON OR ONLINE, REMAINS WITH YOU. NEITHER QUOTE IT NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE PLATFORM WILL BE LIABLE
(WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT QUOTE IT HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE) FOR: (A) ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL; (B) SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE; (C)
THE COST OF SUBSTITUTE PRODUCTS OR SERVICES; (D) ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS; (E) THE USE OF OR INABILITY TO USE THE PLATFORM, PROFESSIONAL SERVICES OR COLLECTIVE CONTENT; (F) ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE PLATFORM OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE PLATFORM; OR (G) YOUR OFFERING OR PROVIDING PROFESSIONAL SERVICES OR REQUESTING OR RECEIVING PROFESSIONAL SERVICES THROUGH THE PLATFORM. IN NO EVENT SHALL THE TOTAL, AGGREGATE LIABILITY OF QUOTE IT AND ITS AFFILIATES AND SUBSIDIARIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, ARISING FROM OR RELATING TO THE TERMS, PLATFORM, PROFESSIONAL SERVICES, AND/OR COLLECTIVE CONTENT, OR FROM THE USE OF OR INABILITY TO USE THE PLATFORM OR COLLECTIVE CONTENT OR IN CONNECTION WITH ANY PROFESSIONAL SERVICES OR INTERACTIONS WITH ANY OTHER USERS EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID TO QUOTE IT BY YOU HEREUNDER, OR ONE HUNDRED CANADIAN DOLLARS IF NO SUCH PAYMENTS HAVE BEEN MADE, AS APPLICABLE.
NO GUARANTEE
We make no guarantee regarding the provision of Professional Services, the
acceptance of any Client Member for the provision of Professional Services,
the availability, workmanship, timeliness, integrity, ability or skill of Service
Providers or the Professional Services they purport to be able or willing to
provide. We do not guarantee that the Service Providers hold any qualification, certification, license, schooling, training, or insurance required to provide the Professional Services. QUOTE IT DOES NOT WARRANTY ANY SERVICE PROVIDERS PROFESSIONAL SERVICE, ACCREDITATION, REGISTRATION, CERTIFICATION, LICENSE, INSURANCE, BOND, OR WORKER'S COMPENSATION PROTECTION RELATED TO A HOME SERVICE.
APP/MOBILE PHONE USE
You agree to adhere to any terms of any app store, mobile software platform,
payment platform, or other third party services provided in connection with your use of the App. We reserve all rights in and to the App not expressly granted to you under this Agreement and you only have a limited license to use it to access the Platform in accordance with these terms.
By providing your mobile phone number and using the Platform, you hereby affirmatively consent to our use of your mobile phone number for calls and text messages from Quote It. You understand and acknowledge that by communicating by calls or text messages, standard call and message charges or other charges from your wireless carrier may apply. You may opt-out of receiving text messages from us by replying “STOP” to any text message received from Quote It. For more information see our SMS Terms and Conditions.
For account security, we may require one-time password (OTP) verification. By providing your phone number, you consent to receive text messages containing verification codes. If you opt out of these messages, you may be unable to complete registration or access certain features.
MERGER OR ACQUISITION
It is possible that Quote It may be acquired or transferred as part of a merger,
acquisition or other change of control. In the event of such a transaction, you
understand and agree that we may assign our rights under this Agreement and
that your personal information may be transferred to the succeeding entity in
accordance with our Privacy Policy.
INDEMNIFICATION AND RELEASE
You agree to release, defend, indemnify, and hold Quote It and its affiliates and
subsidiaries, and their respective officers, directors, employees and agents,
harmless from and against any claims, liabilities, damages, losses, and
expenses, including without limitation reasonable legal and accounting fees,
arising out of or in any way connected with (a) your access to or use of the
Platform or your violation of these Terms; (b) your User Content or the Collective Content; (c) your interaction with any Client Member, Service Provider or user; and (d) the request or receipt or offer or provision of Professional Services by you, including but not limited to any injuries, losses, or damages (compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with such Professional Services. A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.
GENERAL
Force Majeure: Other than payment obligations, neither Quote It nor you shall be liable to the other for any delay or failure in performance under the Terms arising out of a cause beyond its control and without its fault or negligence. Such causes may include but are not limited to fires, floods, earthquakes, strikes, unavailability of necessary utilities, blackouts, acts of God, acts of declared or undeclared war, acts of regulatory agencies, or national disasters.
No Third-Party Beneficiaries: You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms.
Contacting You: You agree that Quote It may provide you with notices, including those regarding changes to the Terms, by email, regular mail, or postings on the Platform. With your consent, Quote It may also contact you by telephone or through text message if you have agreed to receive text messages or telephone calls from Quote It.
Entire Agreement: These Terms, together with the Privacy Policy and any other
legal notices or additional terms and conditions or policies published by Quote It on the Platform, shall constitute the entire agreement between you and Quote It concerning the Platform or Professional Services obtained through the Platform. Except as explicitly stated herein, if any provision of the Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms, which shall remain in full force and effect.
Waiver: No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Quote Its failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
Statute of Limitations: You agree that regardless of any statute or law to the
contrary, any claim arising out of or related to the Platform or the Professional
Services offered therein must commence within one (1) year after the cause of
action accrues. Otherwise, such cause of action is permanently barred.
Contact Information: If you have any questions about these Terms or the Platform, please contact us by sending an email to support@quoteit.ca, or by writing to Quote It, Inc., 445 Sandlewood Drive, Oakville, Ontario Canada L6L 3S3
For more information please see some of our other policies.